How I Discovered This Top-Notch Plumbing Company for All My Home’s Needs

Hey everyone! I wanted to share my recent experience with a plumbing company that really impressed me – Flowmaster Plumbing. As a homeowner, I’ve dealt with my fair share of plumbing issues over the years, from leaky faucets to backed up drains. Finding a reliable plumber who does quality work at a fair price can be tough. However, I think I’ve finally found “my plumber” with Flowmaster!

A few months ago, I started having major problems with the plumbing in my home. A leak under the kitchen sink led to some water damage on my cabinets and flooring. The bathroom sinks were barely draining and taking forever to refill after use. And don’t even get me started on the state of my old pipes – let’s just say things were not flowing smoothly.

I knew I needed to call in a professional plumber to tackle these widespread issues. In the past, I usually went with whichever company could come out the soonest or offered the cheapest service call. But too often I found myself dissatisfied with the work and having to call someone back to re-do or fix shoddy repairs. This time, I asked around for personal recommendations from friends and neighbors. The name Flowmaster Plumbing kept coming up over and over. People raved about their excellent customer service, quality workmanship, fair pricing and follow-up care. I decided to give them a try.

The Impressive Range of Services Offered

I went to the Flowmaster Plumbing website to learn more before calling. I was immediately impressed by their wide range of residential and commercial plumbing services, including:

• Drain cleaning/drain augering
• Water heater installation/repair
• Faucet and fixture repair/replacement
• Garbage disposal installation/repair
• Sump pump installation/repair
• Hydrojetting services
• Sewer line inspection/repair
• Leak detection/repair
• Whole house repiping
• Bathroom and kitchen remodeling

Clearly, they could handle all the plumbing headaches I was currently dealing with! I also liked that they have expertise across so many areas of plumbing service – from basic repairs to large-scale re-piping and remodels. Their experienced technicians seem equipped to tackle any job.

Convenient Location Right Near Me

In addition to services, I was pleased to see that Flowmaster has a location right here in my hometown. Their website lists a full-service plumbing shop located just a few miles from my neighborhood.

It’s so convenient to find a professional, licensed plumbing company with a shop close by. No need to rely on some random contractor who travels from hours away or works out of their truck. Knowing they are nearby and invested locally gives me added peace of mind.

Around the Clock Availability for Plumbing Emergencies

As I researched Flowmaster Plumbing online, another great feature jumped out at me – they offer 24/7 emergency plumbing service! As a homeowner, you know that plumbing disasters can strike at the most inconvenient times, like late at night or on weekends. It’s such a relief knowing Flowmaster has my back if a pipe bursts at 3am or my toilet overflows on a Sunday afternoon.

I hoped to not need emergency services, but found it reassuring that Flowmaster offers around the clock help. Their website states no overtime fees for nights, weekends or holidays.

Glowing Reviews From Satisfied Customers

My final step before contacting Flowmaster was looking over their customer reviews online. I always check feedback on any contractor I’m considering hiring. I was thrilled to see glowing 4 and 5 star reviews praising their service. Customers described the technicians as skilled, friendly, hardworking, speedy and neat. Many reviews specifically mentioned fair and reasonable pricing too.

Seeing so many happy customers over the years convinced me I had found the right plumbing company for my needs. The stellar reputation gave me confidence that Flowmaster would live up to my expectations.

Scheduling high-quality Plumbing Work on MY Time

After being impressed by everything I read about Flowmaster Plumbing, I decided it was time to call them about my plumbing troubles. Their website made it easy to request service online at my convenience, 24 hours a day.

I submitted a service request on their site, describing the leaky kitchen sink, poor drainage and other issues. To my delight, I received a call back in less than 30 minutes! The office assistant was professional and friendly as he asked some follow-up questions about my plumbing problems. We scheduled an appointment for a technician to come assess the situation later that same week.

I was able to pick an appointment time that fit my busy schedule, so I didn’t have to miss work or rearrange my day. Their online scheduling and prompt call back made it so simple to get expert plumbing help lined up on MY terms.

The Diagnosis – Complete Re-Pipe Needed!

On the scheduled day, the Flowmaster Plumbing technician – Dan – arrived right on time. He was very courteous and took the time to lay down drop cloths before getting to work. Dan asked me where I was experiencing issues and took a thorough tour of my kitchen and bathrooms. He tested all the sinks, flushed toilets, and ran the shower and appliances looking for problems.

After the extensive inspection, Dan gave me the full diagnosis: My 30-year old pipes were completely corroded. All the drainage problems and leaks were stemming from the failing pipes. He recommended a complete re-pipe of the house to replace all the old corroded pipes and get optimal water flow to all fixtures.

I was nervous to hear such a major project was needed. But Dan took time to explain the piping situation and help me understand why a full re-pipe was the best permanent solution. I appreciated him being upfront and clear in his assessment, rather than trying to sell me a temporary fix.

Detailed Estimate Provided With No Pushy Sales Pitch

Dan provided me with a detailed written estimate for the complete re-pipe project. The total cost was higher than I hoped, but seemed in line with competitors’ prices based on my research. I told Dan I needed some time to review the estimate and make a decision.

He was totally courteous and professional when I said I needed time to think it over and shop around. Dan gave me his contact info and said to call with any other questions. I never felt pressured, rushed or pushed into making a decision, which I really appreciated!

Over the next week, I compared the estimate to a few competitors but ultimately decided to go with Flowmaster. Though not the cheapest bid, their excellent reviews convinced me it was worth paying slightly more for quality service from plumbers I could trust.

Quality Repipe Work Completed on Schedule

I called Dan at Flowmaster Plumbing to accept the estimate and schedule the full house re-pipe. He was able to get the project booked less than a week later! The office called ahead with a 2-hour arrival window for the technicians.

On repair day, Jim and Tyler from Flowmaster arrived as scheduled. They took great care bringing equipment inside and laying out tarps to protect my floors. I was able to run errands while they got straight to work repairing my pipes.

The technicians were friendly and happy to answer any questions I had about the re-pipe process. They clearly knew what they were doing and worked efficiently throughout the day. It was comforting to see how diligently they shut off water, cut out old pipe sections, replaced with new piping, soldered joints and tested for leaks.

At the end of the long day, my home had all new, corrosion-resistant piping from the street to the sinks! As promised, they cleaned up all construction debris before leaving. I was very pleased with the care shown by the Flowmaster team in my home.

No Surprises – Final Bill Matched Estimate

A few days after completing the work, I received the final invoice by email, matching the original estimate. I appreciated there were no hidden charges or surprise add-ons that sometimes happen with home repairs. The price remained the same as quoted, despite the project being more time intensive than expected.

The fair, honest billing confirmed I made the right choice going with Flowmaster for my plumbing needs. They definitely lived up to their great reputation with the transparent, affordable pricing for this huge project.

Ongoing Support After the Sale

My positive experience with Flowmaster didn’t end when the re-pipe job was finished. Their office called a week later to check on my satisfaction with the project. I appreciated them following up to ensure I was happy with the end results.

I’ve also called their office a couple times over the last year when minor new plumbing issues popped up. Each time, Flowmaster has been able to schedule a technician promptly to address any warranty-covered repairs or new problems. They continue to provide excellent ongoing support months after the job was done.

I’m so grateful I can still call on them anytime something comes up with my home’s plumbing rather than starting from scratch with a new company. The follow-up care and availability gives me confidence in my choice to use Flowmaster.

Why Flowmaster Plumbing is My Go-To for All Plumbing Needs

Now that you’ve heard about my experience, let me sum up why I believe Flowmaster Plumbing is the right choice for your home or business plumbing needs:

Unmatched Skill and Workmanship

• Flowmaster’s technicians are true experts in all facets of plumbing service. Whether routine repairs, major re-piping, or complex commercial projects, they have the skills and know-how to fix it right.

Quality Materials and Modern Equipment

• For any plumbing job, Flowmaster uses high-grade, durable materials that stand the test of time. Their techs have access to the latest plumbing tools and equipment as well.

Fair, Transparent Pricing

• I never felt overcharged or tricked by hidden fees like other companies. Flowmaster’s upfront estimates and competitive rates mean great value.

Premier Customer Service

• From first call to final follow-up, Flowmaster treats clients with courtesy and respect. Their plumbers are prompt, friendly, tidy and professional.

Trusted Local Reputation

• With an A+ BBB rating and 5 star online reviews, Flowmaster has an outstanding reputation built on years of happy customers.

For quality craftsmanship and customer care that exceeds expectations, I wholeheartedly recommend Flowmaster Plumbing – ask for them by name! I’m thrilled to have found a plumbing company I can rely on for years to come.